Welcome to
BiteUnite HK kitchen

Kitchen

Welcome to our BiteUnite HK kitchen
Important read

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ONBOARDING 

Your membership commences upon online subscription.

Monthly payments will be automatically deducted from the card on file.

1) Schedule your onboarding meeting using this link.

2) The FEHD license number will be provided upon signing the contract.

3) Please review the house rules before your first session.

Ensuring Your Safety:
Participating in FEHD Hygiene Supervisor Training Courses and having insurance is recommended, though it is not mandatory.

OFF BOARDING

Our membership entails a minimum commitment of three months, and written notice of cancellation is required at least one month in advance for the off-boarding process.

Please note that the membership fee will continue to be charged until our name and FEHD license address are removed from your public profile or packaging records.

CONTACT US

For any inquiries related to the kitchen or delivery, please email us at info@biteunite.com.

For payment or membership-related queries, please reach out to us at account@biteunite.com.
Our office hours are Monday to Friday, from 10 am to 4 pm local time.

For urgent kitchen-related matters, you can contact us at 2366 3231.

CAFE : Our café is open from Monday to Sunday, from 10 am to 4 pm local time. The café's opening hours may vary.

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KITCHEN BOOKING

The kitchen is accessible 24/7 using a code and key.Booking is mandatory prior to usage, as kitchen stations are assigned on a first-come, first-serve basis.

Each station accommodates a single individual.
Any additional individuals in our kitchen, including the event space, will incur fees based on the number of persons. 

No outside guest:
Outside guests are not permitted in the BiteUnite kitchen or outside the cafe hours.

Food production and packaging
must be conducted exclusively within the designated kitchen space. Let's maintain a safe and organized workspace! 🍲📦 

Rescheduling:
Users are permitted to change or cancel their bookings up to 24 hours before the scheduled start time.

Unscheduledbooking :
An unscheduled hours and admin fee of TWO hours will be charged for unscheduled usage withoutprior notice.
The exceeded hours from your subscription will be charged to your card on file at the end of the billing cycle.

A cleaning fee,
starting from $200, will be charged to your card without notice if the space is left messy and dirty. Let's keep our shared space clean and enjoyable for everyone!

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EVENT SPACE BOOKING

As a member, you have the opportunity to book our event space online at a discounted rate of 50% off the retail rate*—$3000 per 4 hours. *The retail rate is $6000 per 4 hour.

Kindly take note that to reserve our event space,

1) You must make an online payment at below amenity.

2) Please forward the email receipt to info@biteunite.com.
This action will help us block all kitchen stations for your exclusive use.
If you choose to book all five kitchen stations under your name, these hours will be counted as part of your kitchen monthly hours plus event fee.

A friendly reminder: A penalty of $200 and event fee will be charged if you host an event without prior booking. Let's keep things smooth and plan ahead!

Cancellation or reschedule policy allows for changes up to 7 days before the scheduled event for a full refund.

SUPPORT

Pickup/Delivery:
Pickup/delivery time is available from 10:30 am to 3:30 pm. Please note that the door closes promptly at 4 pm.

If you have a customer pickup or require goods delivery, please email us at info@biteunite.com.


Amenities

FAQs

Facility house rules

Includes

  1. Hygiene and Food Safety: This includes requirements such as proper handwashing procedures, wearing appropriate food handling attire (e.g., hairnets, gloves), and following local health department regulations.
  2. Equipment Usage: This can include instructions for cleaning equipment after use, avoiding misuse or abuse, and reporting any equipment malfunctions or damages.
  3. Cleaning and Sanitation:  This include expectations for cleaning up after yourself, properly storing and labeling food items, and following designated cleaning schedules.
  4. Scheduling and Access: Please make sure to schedule your kitchen usage at least 24 hours before the session. This could involve booking time slots, adhering to designated hours of operation, and communicating any changes or cancellations in advance.
  5. Storage Policies: This include rules for labeling personal items, maintaining proper temperature control for perishable goods, and using designated storage areas or shelves.
  6. Waste Management: Proper waste disposal practices may be enforced, such as segregating recyclables, compostables, and trash. Guidelines for disposing of grease or other kitchen byproducts may also be outlined.
  7. Communication and Collaboration: This can include guidelines for respectful interactions, sharing resources or knowledge, and maintaining a clean and organized workspace for others to use.
  8. Security and Safety: Facility rules often include provisions for maintaining security and safety within the shared kitchen space. This may involve guidelines for locking up or securing the facility, reporting any security concerns, and adhering to emergency protocols and evacuation procedures.

It's important to thoroughly review our house rule and understand the facility rules and guidelines prior your first access.

Compliance with these rules not only ensures a smooth and harmonious working environment but also helps maintain food safety standards and the overall integrity of our shared kitchen space.

Where is the kitchen located? Opening hours

15 Lung on street, Wan Chai, Hong Kong

  • The kitchen is accessible to kitchen members 24/7.
  • Access to the kitchen is granted through booking, using a code and key.

Inclusions and Exclusions of the Membership Fee?

The membership fee covers the following services and amenities:

FEHD food factory license for your brand

Cooking stations and equipments per hour based on the plan

  • Induction stoves
  • Deck oven
  • Induction oven
  • Large Mixers
  • Kitchen utensils

Please note that the following items are not included in the membership fee:

  • Dry storage ($500 per month)
  • Fridges ($500 - $800 per month)
  • Freezer ($500 - $800 per month)
  • Event space for 16 sit down or 30 Standing ($750 per hour, min of four hours, Total of $3000)

If I want to use Biteunite Kitchen to host my event.

The membership benefits include;

  • To rent an event space for your upcoming event, you can visit this page and take advantage of a 50% discounted rate. The rate is $750 per hour, with a minimum booking duration of four hours. When making your kitchen booking, kindly reserve all five stations.

Partnership Opportunities:

  • Alternatively, you have the option to partner with us. As part of the partnership, chefs receive a payout of 60% of the ticket fee, which includes one hour for setup, one hour for breakdown and cleanup after the event, totaling five hours. We also provide assistance with ingredient procurement and event setup and cleanup.

Expressing Interest:

  • If you are interested in exploring partnership opportunities or renting the event space, please fill out the form available here.

Does the kitchen membership include a permit?

Kitchen membership includes a FEHD food factory license.

Onboarding process

To initiate the application process, we kindly ask for an application fee of $500 (Non-refundable) and a one-month deposit, which will be fully refunded upon the successful completion of the offboarding process. Additionally, your first month's membership fee will be due.

Once you have completed your application form, the onboarding process involves the following steps:

  1. Subscribe Online: You can start your membership by subscribing online. Your membership officially begins when you complete this online subscription. Monthly payments will be automatically charged to your preferred payment method.
  2. Orientation and Facility Rules Meeting: Attend an orientation session where our team will familiarize you with the shared kitchen's layout, equipment usage, cleaning protocols, and any specific rules or guidelines relevant to your kitchen usage.
  3. FEHD License: Sign the contract to obtain the necessary license number from the Food and Environmental Hygiene Department (FEHD).
  4. Scheduling and Access: Once your application is approved, you will receive instructions on how to schedule your kitchen usage. This may involve booking specific time slots or shifts based on availability. You will also receive information on how to access the facility, including obtaining keys or access codes.

Regarding membership pricing options:

  • Day Pass: $4800 per month, which provides you with 40 hours of kitchen access.
  • Part-time: $8000 per month, allowing you 80 hours of kitchen access.
  • Full-time: $9600 per month, granting you 120 hours of kitchen access.
  • Event Space: If you require event space, it is available at a rate of $750 per hour, with a minimum booking duration of four hours.

Feel free to subscribe when you are ready on our website.

What is the term of kitchen membership?

To secure your booking, we require a one-month deposit along with a $500 application fee. A minimum commitment of three months is necessary, and we kindly request one month's notice for any changes or cancellations.

What are the kitchen hours?

The kitchen is open 24/7 with online booking.

Can I share the membership with my friend who is also in the food business?

Each membership is valid for one company only.

Do you offer to pick up and delivery service?

You have the option to use our location for pick-up and delivery services with your clients.