FAQ
Have Questions? Check Our FAQs & Reviews!
Get the answers you need and hear what guests are saying before you book your experience.
How can I contact BiteUnite?
You can chat with our team anytime using the chat icon on our website. Leave your email, and we’ll get back to you within 24 hours.
Our kitchen numbers are for emergency use during events only:
📍 NYC: (212) 643-5450
📍 SF: (415) 624-3083
📍 Hong Kong: 2366 3231
For all general questions or bookings, please email us at info@biteunite.com or use the website chat.
I'm having trouble booking online — what should I do?
If your booking isn’t going through, please double-check that you’ve entered your credit card’s 3- or 4-digit CVC code (found on the back of your card). This step is required to complete your reservation.
Still having trouble? Contact us and we’ll be happy to assist!
What if I don’t see my booking confirmation email?
Please check your spam or promotions folder — sometimes it ends up there. You’ll receive a booking confirmation automatically when you book online.
If you still can’t find it, feel free to email us at info@biteunite.com and we’ll resend it.
Do you offer virtual or off-site events?
Yes! We offer virtual cooking experiences for remote teams and off-site chefs for select locations in NYC or SF. Contact us to discuss your setup.
How far in advance should I book?
We recommend booking at least 2–4 weeks in advance for private events. Public classes can be booked up to the day before if spots are available.
What if someone in our group has dietary restrictions?
No problem! Please let us know in advance, and we’ll do our best to accommodate allergies, vegetarian and vegan diets, or gluten-free options, depending on the class.
Thai and Sushi offer Vegan, Vegetarian, and gluten-free options.
Pasta offers Vegetarian options.
Unfortunately, we do not have kosher meat.
Can we bring our own drinks?
We have alcohol permit in both location in San Francisco and NYC.
Outside drinks are not allowed. However, if you'd like to bring wine, you're welcome to bring up to 3 bottles per event. A corkage fee applies:
- $15 per bottle in NYC
- $30 per bottle in SF
Please let us know in advance if you plan to bring wine so we can prepare accordingly.
How many people can I bring?
Our NYC can host up to 30 sit down - 60 guests standing and SF kitchens can host up to 30 sit down - 40 guests standing, depending on the format of the event.
Minimum guest count of 10-15 apply for private bookings.
What’s included in the booking?
Most bookings include:
- A hands-on cooking experience led by a chef/Host
- All ingredients & equipment
- Dining time after the class, Total class time range from 2 - 3 hrs including cooking and dining.
Extras fee like additional hours, brand event, floral arrangements, apps, dessert and custom menus, or wine pairings can be added on request.
Can kids join the class?
Yes! Most of our classes are family-friendly and suitable for kids aged 8 and up, as long as they're accompanied by an adult.
It's a great bonding experience for parents and children to cook together!
If you’re unsure about a specific class, feel free to reach out — we’re happy to help recommend the best fit.
How long are the cooking classes?
Most classes are approximately 2 to 3 hours long.
What kind of events do you offer?
We offer:
- Sushi, pasta, Thai, and dumpling-making classes, pizza making and more.
- Team-building & corporate workshops
- Private chef experiences
- Kids’ parties (in select locations)
- Customizable celebrations (birthdays, bridal showers, etc.)
What safety and cleaning protocols are in place?
Gift card
Perfect for birthdays, anniversaries, date nights, or just because — our e-gift cards can be used toward any public class or private event at BiteUnite in NYC or SF. From sushi to pasta, Thai cooking to dumpling-making, it’s an experience they’ll never forget!
Buy online. Send instantly. No expiration.
Can I book a private cooking class or event?
Absolutely! We host private events for birthdays, team-building, date nights, bridal showers, and more. Just let us know your group size and preferred cuisine. Just need to click Book a private event on the page.
Reschedule and refunds
Cancellations and rescheduling are only permitted if completed at least 7 days before the event. Adjustments can be made directly through your booking confirmation email, and eligible cancellations within this timeframe will receive an automatic refund—no exceptions. Please check your spam folder if you don’t see the email.
How do I book a class or event?
You can book directly through our website at biteunite.com
You can chat with our team anytime using the chat icon on our website. Leave your email, and we’ll get back to you within 24 hours.
Our kitchen numbers are for emergency use during events only:
📍 NYC: (212) 643-5450
📍 SF: (415) 624-3083
📍 Hong Kong: 2366 3231
For all general questions or bookings, please email us at info@biteunite.com or use the website chat.
If your booking isn’t going through, please double-check that you’ve entered your credit card’s 3- or 4-digit CVC code (found on the back of your card). This step is required to complete your reservation.
Still having trouble? Contact us and we’ll be happy to assist!
Please check your spam or promotions folder — sometimes it ends up there. You’ll receive a booking confirmation automatically when you book online.
If you still can’t find it, feel free to email us at info@biteunite.com and we’ll resend it.
Yes! We offer virtual cooking experiences for remote teams and off-site chefs for select locations in NYC or SF. Contact us to discuss your setup.
We recommend booking at least 2–4 weeks in advance for private events. Public classes can be booked up to the day before if spots are available.
No problem! Please let us know in advance, and we’ll do our best to accommodate allergies, vegetarian and vegan diets, or gluten-free options, depending on the class.
Thai and Sushi offer Vegan, Vegetarian, and gluten-free options.
Pasta offers Vegetarian options.
Unfortunately, we do not have kosher meat.
We have alcohol permit in both location in San Francisco and NYC.
Outside drinks are not allowed. However, if you'd like to bring wine, you're welcome to bring up to 3 bottles per event. A corkage fee applies:
- $15 per bottle in NYC
- $30 per bottle in SF
Please let us know in advance if you plan to bring wine so we can prepare accordingly.
Our NYC can host up to 30 sit down - 60 guests standing and SF kitchens can host up to 30 sit down - 40 guests standing, depending on the format of the event.
Minimum guest count of 10-15 apply for private bookings.
Most bookings include:
- A hands-on cooking experience led by a chef/Host
- All ingredients & equipment
- Dining time after the class, Total class time range from 2 - 3 hrs including cooking and dining.
Extras fee like additional hours, brand event, floral arrangements, apps, dessert and custom menus, or wine pairings can be added on request.
Yes! Most of our classes are family-friendly and suitable for kids aged 8 and up, as long as they're accompanied by an adult.
It's a great bonding experience for parents and children to cook together!
If you’re unsure about a specific class, feel free to reach out — we’re happy to help recommend the best fit.
Most classes are approximately 2 to 3 hours long.
We offer:
- Sushi, pasta, Thai, and dumpling-making classes, pizza making and more.
- Team-building & corporate workshops
- Private chef experiences
- Kids’ parties (in select locations)
- Customizable celebrations (birthdays, bridal showers, etc.)
Perfect for birthdays, anniversaries, date nights, or just because — our e-gift cards can be used toward any public class or private event at BiteUnite in NYC or SF. From sushi to pasta, Thai cooking to dumpling-making, it’s an experience they’ll never forget!
Buy online. Send instantly. No expiration.
Absolutely! We host private events for birthdays, team-building, date nights, bridal showers, and more. Just let us know your group size and preferred cuisine. Just need to click Book a private event on the page.
Cancellations and rescheduling are only permitted if completed at least 7 days before the event. Adjustments can be made directly through your booking confirmation email, and eligible cancellations within this timeframe will receive an automatic refund—no exceptions. Please check your spam folder if you don’t see the email.
You can book directly through our website at biteunite.com