FAQ

Considering joining a cooking class, but have some questions? Look no further! We have compiled a list of frequently asked questions and answers to help give you all the information you need when deciding if cooking classes are right for you.

I’m an amateur host or/and I have a restaurant. Can I be a host?

Anyone who loves cooking and shares a passion for cooking can apply as a host. Cooking experiences is recommended.

Our team will reach back out after your submission.

However, for health & safety, each host requires a food handler card to host an event from anywhere. More info here. Your location should also have a food permit based on your county and state.

How do I apply to be a host?

If you have your own location , You can sign up online here. https://cloud.biteunite.com/signup

Do I need a business license to host?

You can use your ID card or business registration to register as host.

What type of food experiences BiteUnite Cloud cover?
  • Cooking classes
  • Private dinner
  • Private chef menu (Travelling to guest location)
  • Team building 
  • Online cooking classes
  • Food tours
  • Wine tasting 
  • Mixology event 
  • Food related experiences
How does BiteUnite Cloud help you reach more customers?

Exposure to a larger audience with BiteUnite global community.
We manage and sell events through our platform and social media.
Digital marketing support. i.e. Tiktok , Instagram, influencers, SEO, etc for PRO plan.

Where can I host an experience?

You can host an event anywhere, from your own space or your shared commercial space with others.
Most important. The space should have relevant food permits based on your city, county, or state.
However, You will need to upload a space photo to the listing.

Health & Safety

We recommend each host obtain a food certificate manager.
In addition, relevant Food permit and insurance is recommended at your location.

On boarding steps
  1. Apply as a host here. https://cloud.biteunite.com/signup
  2. Create your profile and experiences based on actual experiences.
  3. Connect your bank account with stripe. (Please make sure to log out from stripe if you already have other accounts)
  4. Submit online and meet our team for the final review.
How does an online cooking class work?

To be listed under online cooking classes,
- Categorize under online class and add "Online cooking classes" on your headline
- List the page with ingredients lists under what guests should bring.
- After the guest book, You can provide the zoom link.

When will my experiences and profile go LIVE on the BiteUnite marketplace?

After you submit your profile, experiences, and food handler card, our team will go through the approval process once it is approved.

It will go LIVE under the city that you are hosting.

How to attract booking?

Start with the Right pricing, a Great picture of the food, your profile, and the space for the experiences. Then, it's about managing expectations.
Choose a menu that is hands-on and engaging.
A three-course meal, entree, main dish, and dessert make an excellent course for a cooking class event.
Guests want to have a delicious and complete meal after the entire experience.
Word of mouth is the best way to spread the news about your class. If your guests love your experiences, they will return with more people.
Share your listing experiences page with your network.

Tip for hosting cooking classes

For cooking classes

  • Equipment is set up and ready 30 minutes - 1 hr before class starts.
  • Have a co-host support you if you host a more extensive group of six guests or more.
  • Prepare all ingredients in the portion that you require for the group size.
  • Recommend time: Cooking one hour - 1 hour, Dining 1 hour.
  • Hands-on cooking: The guest should be engaged during the class.
  • Your support team can help with photos during the class, set up and break down.
Messaging with guests

The guest can message the host with the PRO plan through their dashboard.
For the Free and core plan, the guest will message through the BiteUnite team.

Tips to get a good review

To provide the best experiences for your guests.
- Great space with natural lighting.
- Great dining area and cooking space.
- Great food
- Engaging class and host.
- Finally, Guests will be happy if the food is delicious; they enjoy the cooking. And learn something NEW.

Payout and taxes

Each host must connect their bank with the stripe on the dashboard to receive payment from the booking.
Please add tax based on your location on the dashboard under the location details.
Stripe takes care of fund transfers. It takes two business days for the U.S. and seven days for Hong Kong.
Our fee includes the stripe fee.

Reviews

Review emails sent after the event to the guest to get their feedback about the experiences.

Guest refunds

If the guest cancels seven days before the event, they will receive an auto refund from your stripe. If you wish to process a refund after seven days, you can do it manually on your stripe dashboard.

Can I book a private cooking class for a group?

Yes, BiteUnite offers private cooking classes for groups. Please book a private event on the page where you can see all availability.

Are the cooking classes hands-on?

Yes, BiteUnite cooking classes are hands-on. You will have the opportunity to learn by doing and to ask the instructor questions as you go.

Do I need any cooking experience to attend a class?

No, you do not need any prior cooking experience to attend a BiteUnite cooking class. Our classes are designed for all skill levels.

How long are the cooking classes?

Most classes are approximately 2 to 3 hours long.

What types of cooking classes does BiteUnite offer?

BiteUnite offers a variety of cooking classes, including Thai, Italian, Chinese, Japanese, and more.

Health, Safety & permit

Each host is certified and vetted by the BiteUnite team.

Gift card

https://cloud.biteunite.com/gift-cards

Online experiences

Each guest will purchase their ingredients to join the online class.

Some hosts also offer cooking kits for purchase. After booking, the host will provide the Zoom link and ingredients lists via email.

Location of the event

Each host held experiences either online or in-person from their location.

Please check the location on the listing page before your booking. The confirmation booking email will include the full address of the event.

Private event & Team building

Guests can book a private event on the experiences page with their group size, date, and time of their preferred event. In addition, you will be able to see availability on the calendar.

Leaving a review

After your experiences, you can provide feedback via review to the host.

Booking confirmation

After your payment, you should receive an email confirmation. Sometimes the email goes to the junk email box. Please check. If you dont receive the confirmation email, please reach us at cloudcommunity@biteunite.com 

Payment, pricing

Each host has its pricing & tax based on its location. 

Please check the information under each experience before your booking. 

How do I book the experiences?

You can browse experiences online and RSVP with the payment.